Successfully Working with Clients:

with Debby Potts & Kathy Cascade – May 2022

(PDT Zone)


With Debby Potts & Kathy Cascade

Live interactive sessions begin:

Thursday May 5th & 12th  with Kathy and continue Thursday May 19th, 26th & June 2nd with Debby.  Classes are from 10 am to 12 pm PDT/ 6pm to 8 pm GMT.  Each session is recorded for future viewing or if you are unable to attend.





Working with clients with ttouch for their dogs

Join Tellington TTouch Method Instructors, Debby Potts & Kathy Cascade to learn an effective and positive approach to working with dogs and their guardians.

Working with clients is a fun, rewarding and at times, challenging process.  Of course, it’s important to have good skills in working with the animal.  However, if you truly want to make a difference, having effective skills in working with the animal’s human is equally essential.  After all, it is the human who applies what you have taught them, pays for the session and schedules the next appointment.

Successful client sessions require professionalism, good communication and mindful guidance for the person and the animal.  With so many different situations and many types of variables that might impact your session, creativity and flexibility are essential for supporting your client in reaching their goals.

Whether you are in your certification process or already a Certified Practitioner, this course will help you to refine and expand your skills in client sessions.

This module includes:

  • Preparation before the session
  • How to decide where to conduct a session
  • Developing a trusting relationship with a client
  • Guide for clear communication
  • Successful strategies during a session
  • How to recognize when it’s useful to ask for help
  • Help for common challenges with clients
  • Guidelines for what to charge
  • Professional ethics

Enjoy the logical and linear educational format of online content, along with the inspiring and adaptive format of small group, interactive sessions held on the Zoom platform.

This course can count for credit towards Certification as a Tellington TTouch Practitioner for Dogs, or simply be the continuation of a personal learning journey.

Register and gain access to a clearly laid out and detailed online course covering the material you would learn in a two day hands on intensive workshop.  This course can be done at YOUR OWN PACE, before the live sessions, and is available to you for continued review.

Live interactive sessions begin on Thursday May 5th & 12th  with Kathy and continue Thursday May 19th, 26th & June 2nd with Debby.  Classes are from 10 am to 12 pm PDT/ 6pm to 8 pm GMT.  Each session is recorded for future viewing or if you are unable to attend.

Between sessions you will work on specific skills and assignments, if you are including this course for credit towards Certification.

Enjoy the comforts of home, with your animal at ease, in this small, intimate group setting. Kathy and Debby will help coach you through specific concerns you may have and give you the tools to enhance your dog’s well being.

This course will count for 8 credits as an elective towards the Tellington TTouch Practitioner certification program for dogs.  It is a required component for those pursuing certification.

Those who have previously attended this class, but would like to continue learning and sharing, may register as a “Returning Student” for a discounted tuition.

Course Content
  • Debby’s 5 Guiding Principles
Lesson 1
  • Set Yourself up for Success
  • Initial Contact
  • Session Preparation
  • Location
  • Allow Choices
Lesson 2
  • During the Session
  • Overview
  • Building a Trusting Relationship
  • Effective Listening Skills
  • Keys to Success
  • Clear Communication
  • Identifying Goals/Objectives
  • Observation – Animal and Client
  • Pace Your Time
  • Deciding what to do
Lesson  3
  • Client Compliance
  • Letting Go of the Outcome
  • Asking for Help
  • From Another Professional
  • From the Client
  • From Another Tellington TTouch Practitioner
  • Client Issues
  • What to Charge and Asking for Money
  • Ethics
Lesson 4

How to Organize a Client Session by Kathy Cascade

The online portion of the course includes:

  • 5 Lessons with “how-to” videos and lectures about each specific concept and exercise.
  • Study Quizzes for your own learning and feedback.
  • Lesson video assignments with Instructor feedback, to be completed by those pursuing certification.
  • 24/7 access to all materials.

The LIVE interactive portion of the course includes:

  • Five 2 hour sessions of learning in an intimate, supportive, group setting.
  • Expert feedback about your own dog or client dogs you are working with.
  • In class group activities and interactions.


Additional information


New Student, Returning Student


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